Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your personal information.

Last updated: January 2025

Transparency

We're clear about what data we collect and why we need it for your travel experience.

Security

Your personal information is protected with industry-standard security measures.

Control

You have full control over your data and can request changes or deletion anytime.

1. Information We Collect

Personal Information

  • • Name, email address, and phone number
  • • Travel preferences and booking history
  • • Payment information (processed securely through third-party providers)
  • • Identity verification documents for international travel
  • • Emergency contact information

Usage Information

  • • Website and app usage patterns
  • • Search queries and booking preferences
  • • Device information and IP address
  • • Location data (with your permission)
2. How We Use Your Information

Service Delivery

  • • Process bookings and reservations
  • • Provide customer support
  • • Send booking confirmations and updates
  • • Facilitate communication with travel partners

Personalization

  • • Recommend relevant travel experiences
  • • Customize your app and website experience
  • • Send personalized travel offers
  • • Improve our services based on your feedback
3. Information Sharing

We never sell your personal information to third parties.

We may share your information only in these specific circumstances:

  • Travel Partners: Hotels, tour operators, and guides need your information to provide services
  • Payment Processors: Secure payment processing through trusted financial institutions
  • Legal Requirements: When required by law or to protect our users' safety
  • Service Providers: Trusted third parties who help us operate our platform
4. Data Security

Technical Safeguards

  • • SSL encryption for all data transmission
  • • Secure cloud storage with regular backups
  • • Multi-factor authentication for staff access
  • • Regular security audits and updates

Operational Security

  • • Limited access to personal data
  • • Staff training on privacy protection
  • • Incident response procedures
  • • Regular privacy impact assessments
5. Your Rights

Access & Portability

Request a copy of your personal data in a portable format

Correction

Update or correct any inaccurate personal information

Deletion

Request deletion of your personal data (subject to legal requirements)

Opt-out

Unsubscribe from marketing communications at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

  • Essential: Required for basic website functionality
  • Analytics: Help us understand how you use our site
  • Personalization: Remember your preferences and settings
  • Marketing: Show you relevant travel offers (with your consent)
7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email

privacy@letskhojo.com

Response within 48 hours

Phone

+91 9557123357

Mon-Fri, 9 AM - 6 PM IST

Address

1/32, 4th Floor
Old Rajinder Nagar
New Delhi – 110060

Ready to Start Your Journey?

Now that you understand how we protect your privacy, explore our curated travel experiences with confidence.