Travel Protection

Cancellation Policy

Travel with confidence. We understand plans change, and we're here to help with flexible options and transparent policies.

Free Cancellation

Cancel up to 15 days before departure for domestic trips, 21 days for international

Easy Modifications

Change dates, destinations, or group size with minimal fees based on availability

Quick Refunds

Refunds processed within 7-10 business days to your original payment method

Domestic Trips Policy

15+ Days Before Departure

100% refund (minus payment gateway charges)

8-14 Days Before

75% refund of total booking amount

3-7 Days Before

50% refund of total booking amount

Less than 3 Days

No refund (subject to force majeure conditions)

International Trips Policy

21+ Days Before Departure

90% refund (minus visa & flight cancellation charges)

15-20 Days Before

70% refund of total booking amount

7-14 Days Before

50% refund of total booking amount

Less than 7 Days

25% refund (subject to airline & hotel policies)

Special Circumstances

We understand that sometimes cancellations are beyond your control

Force Majeure Events
  • Natural disasters (earthquakes, floods, cyclones)
  • Government travel restrictions or advisories
  • Political unrest or security concerns
  • Pandemic-related travel bans

Full refund or credit note valid for 12 months

Medical Emergencies
  • Hospitalization of traveler or immediate family
  • Death in immediate family
  • Pregnancy complications (with medical certificate)
  • Visa rejection (with official documentation)

Case-by-case evaluation with medical documentation required

Modification Policy

Need to change your travel plans? We've got flexible options

Date Changes

Modify your travel dates based on availability

  • • 15+ days: ₹500 per person
  • • 8-14 days: ₹1,000 per person
  • • Less than 8 days: ₹2,000 per person

Destination Changes

Switch to a different destination

  • • Same price category: ₹1,000 fee
  • • Higher price: Pay difference + ₹1,000
  • • Lower price: Refund difference - ₹1,000

Group Size Changes

Add or remove travelers from your booking

  • • Add travelers: Pay per person rate
  • • Remove travelers: Refund as per policy
  • • Name changes: ₹500 per change

How to Cancel or Modify

Simple steps to manage your booking

Call Us

Speak directly with our travel experts

+91 9557123357

+91 8006047774

Mon-Sat: 9 AM - 8 PM

Emergency: 24/7 support

Email Us

Send us your cancellation request

bookings@letskhojo.com

Include booking reference

Response within 2 hours

Attach supporting documents if applicable

Required Information

Please have the following ready when contacting us:

• Booking reference number
• Lead traveler's name
• Contact phone number
• Reason for cancellation
Important Notes

General Terms

  • • All cancellations must be requested in writing
  • • Refunds processed to original payment method only
  • • Payment gateway charges (2-3%) are non-refundable
  • • Group bookings may have different cancellation terms
  • • Peak season bookings may have stricter policies

Third-Party Services

  • • Flight cancellations subject to airline policies
  • • Hotel cancellations subject to property policies
  • • Visa fees are non-refundable
  • • Travel insurance claims handled separately
  • • Activity bookings may have separate terms

Need Help with Your Booking?

Our travel experts are here to assist you with cancellations, modifications, or any questions about your trip.